ali nasr esfahani; mojtaba farrokhi; zeynab amiri
Volume 3, Issue 2 , September 2017, , Pages 149-171
Abstract
Having human intelligence is essential to connecting appropriately between university staff and exchanging knowledge and experiences. Intelligent social media will empower employees to better understand customer relationships and service. The purpose of this study was to investigate the effect of social ...
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Having human intelligence is essential to connecting appropriately between university staff and exchanging knowledge and experiences. Intelligent social media will empower employees to better understand customer relationships and service. The purpose of this study was to investigate the effect of social intelligence on knowledge sharing. The research is applied in terms of purpose and descriptive-correlational in nature. The research population of the staff of the Central Directorate of the University of Isfahan was 220 in 1395. According to the Cochran formula, the sample size is 132. Social intelligence questionnaire (Naser Esfahani, 2014) and Knowledge sharing questionnaire Allameh et al. (2015) were used to collect data. Validity of the questionnaire was verified by some of the validators. To determine the reliability of the Cronbach's alpha coefficient questionnaire, the qualitative alpha coefficient for the social intelligence questionnaire was 0.841 and for knowledge sharing questionnaire it was equal to 0.778. Kolmogorov-Smirnov was used to check the normality of the data. The results showed that the data were normal. To test the research hypotheses, Structural Equation Modeling was performed with AMOS software. The results of the research hypothesis test showed that social intelligence and its three dimensions (social information, social and social awareness processing) have a significant effect on knowledge sharing